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Mutual 1st Federal Credit Union, Omaha, NE
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From the Challenges to the Results...
Mutual 1st Federal Credit Union in Omaha, Nebraska, a full-service financial
cooperative, found it necessary to bring the operations of two locations under
one roof improving drive-through service, access to the customer lobby and
allowing the addition of new services.
Construction of the new service operations building coincided with the
introduction of a new brand identity and expansion of the company’s charter as
a community credit union. Furnishings were required that would enable employee
productivity and contribute to an environment that helps customers feel at ease
and complement an established, respected institution that is starting a new
chapter in its 55-year history.
"National Office Furniture’s breadth of line sold the job. They could
outfit the entire building from top to bottom with a wide choice of style and
price points," says Tim Reinert, Executive Vice President and Chief Financial
Officer. "We had purchased National product in the past and have been very
satisfied. National offers a cost-effective, quality solution that will last."
Upon visiting National’s extensive showroom in Chicago to see the product
firsthand, Mutual 1st Federal selected
Escalade desks and Journey
seating for executive offices, Arrowood
desks and Mix-it seating
for open work areas, and Reno
lounge with occasional tables brought the right touch to the reception and
lobby areas.
National is proud to have been chosen to serve the institution’s ongoing effort
to realize a vision as the premier financial service provider in the Omaha
metro area.
Full version of this story (221 kb)
One page print version of case study overview
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