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Experience service with personality
National recognizes that every customer interaction presents an opportunity
to take action in making your job easier. We take great pride in providing
a level of service that delivers quick, accurate information all while
experiencing Furniture with Personality.
When you call National, you'll talk to team members that genuinely care
about the success of you and your organization. Personal attention and
customer-focused thinking will be evident from "Hello, Welcome to National"
all the way through "Thank You for choosing National, have a great day!"
To ensure you encounter world-class service, National customer service
representatives are certified and guided by our five pillars of service.
Our certification program entails levels of expertise that foster a
collaborative environment full of product knowledge and overall National
capabilities. Plus, we have a dedicated government team well versed in
handling the intricacies of purchasing under GSA contracts.
Finally, the customer service team has set standards based on their five
pillars of service that enable us to be more than customer service and
become advisors and a valuable resource that you can depend on.
Communication - Listen first to understand the situation
and then deliver clear, relevant responses
Delivering Confidence - Accurate and prompt information
every time
Personal Expression - Letting our personality shine
through genuine people
Insightfulness - Proactive thinkers that constantly seek
the optimal outcome
Exceed Expectations - Experience that little extra something
that makes National shine
Click here to Contact Customer Service
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