The Design Plan

University of Alabama at Birmingham (UAB) Medicine was challenged to create a new facility for their billing and patient services teams, call center, and patient access departments. The UAB Medicine group consists of the UAB Hospital, UAB Health Systems, and UAB Health Services Foundation, and these billing teams were being consolidated into one location. The existing 193,000 square foot facility needed to provide employees with individual workspaces, as well as training spaces and open collaboration areas.

Amy Cope, Facilities Project Specialist for UAB Medicine, along with Health Services Foundation (HSF) administration, Johnson Development, and KPS Group, oversaw the efforts to create a welcoming and highly functional space that could be used by the newly combined team. National was chosen to outfit a broad range of areas including private offices, training spaces, conference rooms, break rooms, huddle rooms, and a large dine-in cafeteria.

“I was looking for furniture that I knew was durable and I wanted

Amy Cope, Facilities Project Specialist for UAB Medicine

The Results

Employees have embraced the facility and are taking advantage of the new furniture and available rooms. Their productivity has increased by using the multiple huddle rooms for quick impromptu conversations and meetings. These spaces, outfitted with Fringe lounge seating and Staccato tables, create a comfortable spot for quick interactions.

WaveWorks desks and storage units, Wander task seating, and Admire guest chairs combine to create sophisticated private offices. The flexibility of Jiminy seating and Fold tables in the training rooms allows users to arrange, rearrange, and nest the products. “They love the flip/nest tables and chairs in the training room because they can reconfigure it to make it work for them,” stated Amy Cope. The conference rooms, featuring Universal tables with Respect and Tag seating, accommodate a larger amount of people in a smaller footprint, which was one of Cope’s goals.